Robert Overstreet's study shows the relationship between types of return policy modifications and degrees of customer satisfaction. The author says that retailers should communicate transparently and change their returns policies in a targeted way.
Professor Luca Urciuoli analyzes the causes and potential risks of cyberattacks on companies' supply chains. Prof. Urciuoli also lays out several measures businesses can take to avoid the possible effects of cyberattacks on their supply chains.
The Mecalux Group employs predictive analytics to help customers identify improvement opportunities in their warehouses and power their businesses. In warehousing, predictive analytics consists of applying a set of techniques and technologies such as artificial intelligence and machine learning.
Takumi Tagashira finds that investing in warehouse automation and media efforts increases sales. The author of the study and Associate Professor of Marketing at Hitotsubashi University in Japan believes these results to be relevant for e-commerce retailers.
Interview with Itamar Ferrari, Logistics Manager at Copacol, a Brazilian business specializing in food production and marketing. Ferrari explains how technology has boosted Copacol's warehouse productivity by 20%, in addition to ensuring accurate traceability of goods stored.
Interview with Mikel Jaureguizar, General Manager of Normagrup, a Spanish manufacturer of electrical equipment for companies in all industries. Jaureguizar explains how technology has transformed and optimized the supply chain of this leading company in the emergency lighting sector.
Interview with Rafael Salinas, Head of Operations for International Subsidiaries at Porcelanosa Group, a leading business in the ceramics sector. Salinas explains how automated storage systems and Easy WMS warehouse management software have streamlined the company's five logistics centers in Vila-real, Spain.
Mecalux presents Best Practices in Warehousing 4.0, a digital program with interviews, success stories and analyzes of logistics trends. The program features the participation of experts Yossi Sheffi and Joakim Kembro, as well as executives from international companies Würth Modyf, Copacol, and FIC.
René de Koster, a professor at Erasmus University Rotterdam (Netherlands), talks about the advantages of logistics automation. Professor de Koster speaks on the latest supply chain trends and on how robotics can help companies serve their customers effectively.
Beatriz Royo and Teresa de la Cruz of the MIT-affiliated Zaragoza Logistics Center analyze the future of last-mile logistics. The two authors explain how last-mile delivery is crucial for economic development and ensuring the efficient transportation of goods.
Yasel Costa, a Professor at the MIT-Zaragoza International Logistics Program, reflects on digital transformation in businesses. A new, human-centric industrial revolution will constitute a great opportunity for improvement for everyone.
Interlake Mecalux utilizes a data analysis platform with machine learning algorithms to find the best solution for warehouses. Machine learning algorithms can predict behaviors, trends, and machine performance.
Improving worker productictivity in a warehouse is no easy task, as multiple variables can influence performance. The solution for increasing operator productivity and improving logistics efficiency lies in implementing warehouse management software.
According to Luca Urciuoli, adjunct Professor of Supply Chain Management at the MIT-Zaragoza Program, companies with supply chain risk management strategies can gain a competitive advantage in the market. Outsourcing and globalization can increase the vulnerability of supply chains to unexpected risks or disruptions.
Joakim Kembro, Director of the MSc in Logistics and Supply Chain Management at Lund University (Sweden), talks about logistics automation. Professor Kembro discusses how automation has changed in recent years and what the future prospects are for the supply chain.
During Covid-19, Intersurgical, a global supplier of medical devices for respiratory support, experienced an increase in logistics activity. Group Supply Chain Manager Martynas Tamosiunas explains how Intersurgical relied on automation to tackle the pandemic.
Milos Milenkovic, Postdoctoral Research Fellow at the MIT-Zaragoza International Logistics Program, reflects on the Physical Internet in logistics. The Physical Internet could mean significant reductions in transportation times and costs.
Customers use multiple channels during their shopping journey and expect to have a seamless purchasing experience whether shopping online. This smooth transition between traditional and online channels, popularly known as the omnichannel experience, is transforming the world of logistics and warehousing.
To foster the mixed reality between the online and offline worlds, Interlake Mecalux has launched the Store Fulfillment module. This extension of the Easy WMS warehouse management system enables businesses to monitor the status of the stock in their warehouses and brick-and-mortar stores in real time. This system also syncs procurement, picking, replenishment, and returns operations.
Artificial intelligence (AI) is the present and future of technology. AI opens up a huge number of scenarios to discover and delve into. It also provides the possibility to explore new business opportunities to achieve greater growth, profitability, and sustainability.
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