Logistics articles

  • AI‐enabled analytics for business

    AI‐enabled analytics for business

    January 17, 2025

    AI‐enabled analytics will be part of all businesses. But this integration will depend on the type of business and what each executive knows and understands about AI. Implementations are just scratching the surface, underlining the chasm between early adopters and the rest of the pack.

  • Interview with Eva Ponce (MIT) on omnichannel supply chains

    Interview with Eva Ponce (MIT) on omnichannel supply chains

    January 6, 2025

    Interview with Eva Ponce, research scientist and Director of MIT CTL’s Omnichannel Supply Chain Lab, on the evolution of the omnichannel customer experience. According to Ponce, automation will drive warehousing, one of the supply chain areas most impacted by the growth of e-commerce.

  • Transformative technologies poised to change the world

    Transformative technologies poised to change the world

    December 23, 2024

    According to Capgemini, GenAI, quantum computing, semiconductors, batteries, and space tech will play a significant role in the near future. Business leaders will be impacted by these transformative technologies aimed at improving energy storage and data collection.

  • Chief Data Officer (CDO): the role driving digital transformation

    Chief Data Officer (CDO): the role driving digital transformation

    December 13, 2024

    More and more organizations are incorporating a Chief Data Officer (CDO) in their strategies to leverage big data and artificial intelligence (AI). A study explores the profile of these professionals tasked with spearheading their companies’ digital transformation.

  • Encouraging e-commerce customers to choose sustainable delivery

    Encouraging e-commerce customers to choose sustainable delivery

    December 9, 2024

    Researchers Alinda Kokkinou, Hans Quack, Ondrej Mitas, and Albert Mandemakers analyze the effects of incentives on online shopping processes. Charging customers for next-day delivery was the most effective way to stimulate them to choose the more sustainable option.

  • Custobots: AI-powered customers of the future

    Custobots: AI-powered customers of the future

    November 25, 2024

    According to Gartner experts, business leaders can already implement five strategies to attract the increasingly numerous custobots. These AI-driven programs are capable of buying and selling products automatically.

  • Low-code programming takes on a strategic role in organizations

    Low-code programming takes on a strategic role in organizations

    October 28, 2024

    Low-code programming systems are taking off among businesses interested in customizing their software. A quarter of the companies surveyed by KPMG have already implemented low-code programming processes, and 19% expect to do so in the coming year.

  • Resilient supply chains and digital twins

    Resilient supply chains and digital twins

    October 21, 2024

    Beatriz Royo, an Associate Professor at the MIT-Zaragoza Program, analyzes how technology enhances supply chain resilience. Businesses must be able to operate in VUCA environments, and the response to these challenges lies in strengthening the resilience of manufacturing companies.

  • Out-of-stock products and substitutions in online grocery retailing

    Out-of-stock products and substitutions in online grocery retailing

    October 14, 2024

    Researchers Dong Hoang and Els Breugelmans study the effects of substituting out-of-stock groceries with other items in online retailing. Consumers prefer products they are familiar with as substitutes for products found to be out of stock following their purchase.

  • Latest advancements in humanoid robots

    Latest advancements in humanoid robots

    September 25, 2024

    Humanoid robots, the ultimate form of robots that mankind has long dreamed of, seem to be on the verge of becoming a reality. Inspired by human anatomy, humanoid robots’ most critical three elements are the brain, the cerebellum, and the body.

  • AI in last-mile logistics: innovation in vehicle routing and deliveries

    AI in last-mile logistics: innovation in vehicle routing and deliveries

    September 20, 2024

    Matthias Winkenbach, Director of Research of the MIT Center for Transportation & Logistics, explains how AI will transform traditional route management. The aim is to devise route plans that are not just short, cost-effective, and fast, but are effective for drivers.

  • The metaverse will transform supply chain management

    The metaverse will transform supply chain management

    September 16, 2024

    The metaverse is set to transform industries such as consumer goods, healthcare, training, and supply chain management. According to Capgemini experts, businesses will need to meet the digital expectations of the new generations.

  • 8 out of 10 consumers expect AI to help them research products

    8 out of 10 consumers expect AI to help them research products

    September 2, 2024

    People want to leverage technology to make better purchasing decisions, but retailers and brands are falling behind. A study from the IBM Institute for Business Value concludes that just 14% of consumers are satisfied with their online shopping experience.

  • Businesses believe in generative AI, but only 9% use it

    Businesses believe in generative AI, but only 9% use it

    August 19, 2024

    Although 96% of businesses believe generative AI will affect their projects, a mere 9% have begun deploying it in their organizations. Those that have not yet taken the leap plan to partner with other firms to kickstart their transformation.

  • 15 supply chain jobs of the future

    15 supply chain jobs of the future

    July 8, 2024

    A report from consulting firm Capgemini highlights 15 new roles expected to be created in the logistics sector over the next 15 years. These include disruption director, bionic human, up close and personal trainer, VTOL commander, and more.

  • An entrepreneurial mindset in supply chain managers

    An entrepreneurial mindset in supply chain managers

    June 24, 2024

    Experts Thomas J. Goldsby, Donald F. Kuratko, and Michael G. Goldsby analyze the benefits of an entrepreneurial mindset in the supply chain. Middle managers play a fundamental role in creating a conducive environment for finding new ways to tackle business challenges.